A lot of users who start using their first web hosting account, or change companies, usually have queries with regard to how given procedures are executed or experience obstacles when setting up various things such as emails, website settings, and so on. This is why, many providers have prepared documentation with common questions and problems in order to help their customers get info swiftly and easily. As a result, the support team members can devote more time to actual issues that certain clients may be facing, as the solution for the minor things will be available on the Internet and customers can easily resolve them without having to touch base with the customer service team. Having detailed documentation is very important, especially for new clients with no previous experience, as the hosting service entails an abundance of features and lots of individuals can become confused about what to do. A good knowledge base can both help you accomplish the things that you want and find out how the web hosting service works as a whole.
Extensive Online Documentation in Shared Web Hosting
If you get a shared web hosting
account through us, you’ll gain access to our elaborate online help documentation where you will find info about just about everything connected to our web hosting packages. The topics cover anything from how to create an e-mail address on your telephone, to how to do various things using an .htaccess configuration file. The articles are written in an easy-to-understand fashion and include in-depth guides on how to do a particular operation within your Hepsia hosting Control Panel. You can also find info that is not connected directly with Hepsia, for example one that concerns software apps on your personal computer. The whole archive of articles will be located in the Control Panel’s Help section, but those that are applicable to a specific Control Panel section can be accessed on the spot. Given the fact that we’ve encompassed as many topics as possible, you’ll be able to learn virtually everything connected to your web hosting account.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers
feature comprehensive technical documentation where you will see information about all the functions that our custom-built Hepsia Control Panel offers, as well as solutions to different questions and obstacles that you could face. All setup manuals include comprehensive explanations, so you won’t need to worry about omitting something in case you are planning to export a MySQL database, for instance. The troubleshooting articles encompass a variety of viable causes of certain issues and the solution for each one of them, so if you’re not able to send email messages even though you have the correct SMTP settings, for instance, you can swiftly discover what the reason for this may be and rectify the issue with several clicks in your email client. As Hepsia has quite a lot of features, you’ll be able to find related articles in each of its sections. If you’d rather examine all help articles, click on the Help link, which is located in the top right corner of the page.