Installation and Troubleshooting
What does the Installation & Troubleshooting package feature? Which services exactly could VPS and dedicated server users benefit from?
When you get your own hosting server, you shall have more flexibility on what you are able to install and run compared to a shared Internet hosting account. With a shared service, you have access just to your own account, therefore you are not able to install server-side software. Although this is not a concern for the majority of script-driven applications, there are several which have specific requirements and need particular software to be present on the web server either for some additional functionality or for them to work at all. In the event that you have practical knowledge, you will not have any problems to run the hosting server, but if you do not, you may simply not have the skills to manage everything and use the script apps which you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system administrators can set up everything for you and aid you with any difficulties that you may face.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with a couple of clicks whenever you need it and irrespective of the VPS servers
plan that you have chosen. This could be done either during the order process in case you think that you'll require assistance from the very start or at a later time from the VPS billing CP in the event that you have issues with any application on the hosting server. Our experienced administrators can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade includes one hour of custom work and you could use it anytime. The vast majority of tasks take less than that, so the remaining time shall be available for the future and you shall be able to see it inside the billing Control Panel at any time. You are able to use the upgrade as a standalone service or on top of the 30 minutes of custom work that are a part of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You may add the upgrade to any one of the Linux dedicated service
that we offer at any time that you need it. In case you need some custom work from our admins as soon as your web server is ready, you could order the upgrade during the hosting server signup procedure, or when you need something to be executed afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service includes an hour of work from our admins on your machine, so if you come across any issues to install a third-party piece of software or some application gives errors and doesn't work the way it should, our professionals will be able to aid you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you shall be able to see it inside the billing area. This upgrade is perfect in case you don't have much experience with managing a hosting server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it provides.