When your website hosting supplier offers live chat support, you'll be able to speak with an agent in real-time and learn useful info or get an issue resolved in a very timely manner. The basic advantage of using chat instead of calling to consult with a live person is that you will need only a computer with world wide web access, therefore you won't pay any charges if you are in another country or state. Furthermore, it will be simpler to copy and paste info for instance domains, usernames or error messages in other words details that are sometimes difficult to share with the other side on the phone. The live chat is also a much faster way to contact the hosting service provider's support team as compared to using a ticketing system. What's more, in the event that some trouble requires a bit more time to be dealt with, you're able to do something else entirely while you wait for guidance on the live chat, which means that you won't waste time - something that's impossible in case you're on the telephone.
Live Chat Support in Shared Web Hosting
We supply a live chat assistance service for all shared web hosting service that we offer and we are able to support you with almost everything in real time. In case you do not have an account with our company yet, we can give you more details about the plans so as to help you to choose the most suitable plan. In case you are an existing client, we're able to help you with any billing or general matter and with various common technical issues, such as an e-mail address setup in a desktop email client. In case you cannot phone us for whatever reason or you're in a country where we don't have a local phone number, our live chat is the best option to contact us. Of course, some situations require extra time to examine and test, which means that you'll need to open a ticket to our technicians, however, we can save your time and assist you with numerous issues on the chat.
Live Chat Support in Semi-dedicated Servers
When you use the live chat support service that we supply with all of our semi-dedicated servers, you're able to find the answers for any questions you have or get a lot of problems dealt with without delay. The service is accessible every day, so you are able to contact an agent even on weekends and holidays. In the event that you're unsure which package is better for your sites or if our state-of-the-art cloud hosting platform covers some system requirements, you may join the live chat before you purchase anything. In case you are a present customer, you will be able to find more info about account settings, billing issues as well as a variety of common tech problems you may encounter, for example when you cannot install an email account in a client on your PC. Our live chat will save you time and effort no matter where you are or when you contact us.