A 99.9% Server Uptime
The advantage of setting up your own shared web hosting platform is that you do not have to be worried about compatibility – you design a particular set of software tools in such a way so as to be compatible with a specific set of hardware elements. The end result is something considerably more stable and reliable, since there are much less potential risks of failure. We have set up our cloud hosting system using time–proven hardware components and a significantly modified version of Security–Enhanced Linux so as to create a really riskless home for your personal websites.
This is the reason why, with all our shared web hosting service packages we offer a 99.9% server uptime guarantee. This guarantee is valid for all our datacenters.
A 99.9% Network Uptime
If you would like to provide a premium hosting service, you can hardly lean on the default network configuration in a datacenter. We have set up our own custom internal network in an effort to ensure a hypersonic connection speed with the rest of the world.
And because of this, irrespective of which data centers you pick: our datacenter in US, our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe or our datacenter in AU, you can enjoy an assured 99.9% network uptime. And this uptime guarantee applies to all web hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your cash on the line, you cannot feel really secure. That’s the reason why, with all our cloud hosting packages our company offers a 30–day money–back guarantee. If you do not feel happy with our service or in case you need to use a bit more powerful web hosting solution, such as a Linux VPS web hosting service or even a Linux dedicated service – we’ll give you a full refund, without concealed costs or repayment taxes.
24/7 Technical Support
We’ve punctiliously handpicked each individual member of our 24x7 support staff so that we can offer the best customer support that you can possibly get. Each one of our tech support engineers has several years of experience dealing with web hosting accounts behind his back, so they know what they are doing. What’s more, they’re at your disposal 24–7 – you can get in touch with them whenever you want and they’ll reply back to you as quickly as possible.
Their average response time is under twenty minutes, whereas with many other hosting distributors you are forced to wait for days. Moreover, we offer a 1–hour response time guarantee. No matter what happens, your inquiries will be responded to in under an hour.