Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Website Control Panel you can find a comprehensive Help Center section offering many how–to articles and commonly asked questions. They are compiled by our support team of well–trained techs. Simply type in your question and our clever system will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Video Clips

  • For those of you who prefer to discover how to settle a commonly experienced problem by watching a tutorial video clip, we have added a selection of video tutorials to our Website Control Panel. All the instructional videos are brief and easy to comprehend. They offer visual demonstrations of different web site administration tasks.

  • Intuitive help center

  • A Sixty–Minute Response Guarantee

  • With each of our semi–dedicated servers, we offer a 24x7x365 help desk service with a one–hour ticket response guarantee. A group of seasoned technicians will be available to you to respond to all the queries that you could possibly have. During off–peak hours, a response will be offered within just 20 minutes.